Catalina Henao
Catalina Henao has 8+ years of experience, transitioning from medical to homeowner’s insurance, specializing in claims management and homeowner advocacy.
About Catalina Henao
Catalina Henao brings over eight years of industry experience, starting in medical insurance claims before transitioning into homeowner’s insurance. She began her career in billing and claims, quickly rising to Billing Director, where she managed a team of six billing representatives and two permit specialists. Her role allowed her to work closely with Sales, Production, and company leadership, strengthening her expertise in insurance claims and process optimization. With a deep understanding of insurance procedures, Catalina is passionate about helping homeowners navigate the complexities of claims to ensure they receive the support they deserve.
Beyond her professional expertise, Catalina is an avid traveler, always eager to explore and learn new things. She enjoys cooking, continuous learning, and making a difference in the lives of homeowners. Her dedication, leadership, and customer-first approach make her a valuable part of the SRE Roofing team.